Draft replies from the shop's own files
Answer three customer emails from the orders and price list, and say “we'll check” instead of guessing.
New to Claude Cowork? Start with the first lesson in this guide.
What this lesson covers
- Read the three emails yourself
- Say where each answer must come from
- Catch the guess
- Check every draft against the files
- Make one draft sound like you
You’ll come away with: Tell Cowork which file each answer must come from, have it say “we'll check” instead of guessing, and send nothing yourself until you've checked it.