Privacy Policy

1. Who we are

myoh.ai is run by the controller of your personal data:

We process personal data under the GDPR and Bulgarian law.

2. What we collect

• Account: your email address, the name on your Google account if you sign in with Google, and your language.
• Learning: the lessons you complete, your streak and your onboarding answers.
• Subscription: your plan and its status. Payments are handled by Stripe, so we never see your card number. If you buy as a business, your company name, address and tax ID are used for your invoice.
• Technical: your IP address, browser and the pages you request, recorded in our server logs.
• Usage: the pages you visit and what you do on them, such as lessons opened and quizzes answered, with your browser, device type and approximate location, recorded by PostHog. Google Analytics records similar data if you enable analytics.
• Advertising measurement: with your consent, OpenAI receives page visits, new subscription events and the selected plan, advertising identifiers and browser information to connect subscriptions to ChatGPT ads. If advanced matching is enabled, the pixel may hash contact details entered in website forms for conversion matching.
• Errors and performance: errors in the page, loading times and the requests your browser makes to myoh.ai, recorded by Grafana Faro.

We do not sell your data or show ads.

3. Why we use it

• To provide your account, lessons and progress (performance of a contract).
• To sell and manage myoh Plus (performance of a contract).
• To issue invoices and keep accounting records (legal obligation).
• To keep myoh.ai secure and fix problems (our legitimate interest).
• To learn which lessons help and improve myoh.ai, with PostHog and Grafana Faro (our legitimate interest).
• To measure visits with Google Analytics (your consent, which you can withdraw any time with Cookie settings at the bottom of every page).
• To measure and improve our ChatGPT ad campaigns with the OpenAI Ads Pixel (your consent, which you can withdraw any time with Cookie settings).

4. Who we share it with

Only the providers that help us run myoh.ai:

• WorkOS: sign-in (United States)
• Stripe: payments (Ireland, United States)
• Amazon Web Services: hosting (Germany, United States)
• Resend: emails (United States)
• Grafana Cloud: monitoring and error tracking (United Kingdom)
• PostHog: product analytics (European Union)
• smetni.app: invoices for business purchases (operated by us)
• Google: sign-in if you sign in with Google, and Google Analytics if you enable analytics (United States)
• OpenAI: advertising measurement if you enable advertising measurement (United States)

Transfers outside the EU are covered by an EU adequacy decision or the EU's Standard Contractual Clauses.

5. How long we keep it

Account and learning data are kept until you ask us to delete your account. Invoices and payment records are kept as long as accounting and tax law requires, generally 10 years. Logs and backups are deleted within 90 days.

6. Your rights

You can ask to access, correct, delete or export your data, and object to or restrict how we use it. Write to us at the address in section 1. We answer within one month.

You can also complain to the Bulgarian Commission for Personal Data Protection (www.cpdp.bg) or the authority where you live.

7. Cookies

We use cookies to keep you signed in and to measure how myoh.ai is used. Google Analytics and OpenAI advertising measurement have separate choices; each sets cookies only if you enable that purpose. See our Cookie Policy.

8. Changes

We will update this policy when our practices change and show the new date at the top.